Distance Sales Agreement

Distance Sales Agreement

ARTICLE 1- PARTIES

1.1- SELLER:

Title : Deep Seramik ve El Yapımı Ürünler Sanayi Ticaret Limited Şirketi

Address : Göktürk Merkez Mahallesi, Hulusibaba Apt. C Blok No:33/2B, Eyüpsultan / İSTANBUL

Phone : +90 530 955 33 65

E-mail: eda.yldz76@gmail.com

1.2- BUYER:

Name/Surname/Title :

Address:

Phone:

E-mail:

ARTICLE 2- SUBJECT

The subject of this agreement is to determine the rights and obligations of the parties in accordance with the provisions of Law No. 4077 on the Protection of Consumers and the Regulation on Principles and Procedures for the Implementation of Distance Contracts, regarding the sale and delivery of the product or service, the qualifications and sales price of which are specified below, which the BUYER has ordered electronically from the SELLER's website www.deep-ceramics.com.

ARTICLE 3- PRODUCT OR SERVICE SUBJECT TO THE AGREEMENT

The type, category, access duration, and return conditions of the product or service are specified on the relevant page of each service and product, and by purchasing the product or service, you are deemed to have accepted these terms.

ARTICLE 4- GENERAL PROVISIONS

4.1- The BUYER declares that they have read and are informed about the basic characteristics, sales price, payment method, and preliminary information regarding the delivery of the product or service subject to the agreement on the www.deep-ceramics.com website, and have provided the necessary confirmation in an electronic environment.

4.2- The product or service subject to the agreement shall be delivered to the BUYER or the person/organization at the address indicated by the BUYER within the period explained in the preliminary information on the website, depending on the distance of the BUYER's residence for each product, provided that it does not exceed the legal 3-day period. Access to purchased training is provided immediately, and no product is shipped to you.

4.3- If the product subject to the agreement is to be delivered to a person/organization other than the BUYER, the SELLER cannot be held responsible if the person/organization to be delivered refuses the delivery.

4.4- The SELLER is responsible for delivering the product subject to the agreement in a sound, complete, and compliant manner with the specifications mentioned in the order, along with any warranty documents and user manuals if applicable.

4.5- For the delivery of the product subject to the agreement, it is mandatory that the signed copy of this agreement is delivered to the SELLER and the price is paid via the payment method preferred by the BUYER. If the product price is not paid for any reason or is canceled in bank records, the SELLER is deemed released from the obligation to deliver the product.

4.6- If, after the delivery of the product, the relevant bank or financial institution does not pay the product price to the SELLER due to the unfair or unlawful use of the BUYER's credit card by unauthorized persons not caused by the BUYER's fault, provided that the product has been delivered to the BUYER, it is mandatory for the product to be sent to the SELLER within 3 days. In this case, shipping expenses belong to the BUYER. There is no return option for training purchased through our training platform.

4.7- If the SELLER cannot deliver the product subject to the agreement within the time limit due to force majeure or extraordinary circumstances such as weather conditions preventing transport or interruption of transportation, it is obliged to notify the BUYER of the situation. In this case, the BUYER may exercise one of the rights to cancel the order, replace the product subject to the agreement with its equivalent if available, and/or postpone the delivery time until the obstructive situation is removed. If the BUYER cancels the order, the amount paid is refunded to them in cash and in full within 10 days. In training purchases, if access information cannot be sent to the user for longer than 1 week, the order is canceled and refunded.

ARTICLE 5- RIGHT OF WITHDRAWAL

The BUYER has the right of withdrawal within 3 days from the delivery of the product or service subject to the agreement to themselves or the person/organization at the address indicated, provided that no usage has occurred. To exercise the right of withdrawal, notification must be made to the SELLER via fax, email, or telephone within this period, and it is a condition that the product or service has not been used or watched within the framework of the provisions of Article 6. In case this right is exercised, it is mandatory to return the original invoice along with the sample of the cargo delivery receipt regarding the product delivered to a 3rd party or the BUYER, which was sent to the SELLER. The product or service price is refunded to the BUYER within 15 days following the receipt of these documents. If the original invoice is not sent, VAT and other legal obligations, if any, cannot be refunded. The cargo cost of the product or service returned due to the right of withdrawal is covered by the SELLER.

ARTICLE 6- PRODUCTS AND SERVICES FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED

The right of withdrawal cannot be exercised for products that cannot be returned due to their nature, single-use products, copyable software and programs, products that deteriorate rapidly, or products with an expired shelf life. The exercise of the right of withdrawal for the following products is subject to the condition that the product packaging has not been opened, damaged, and the product has not been used.

– All kinds of software and programs

– DVD, VCD, CD, and cassettes

– Video sets that have been granted online access and have been watched

ARTICLE 7- COMPETENT COURT

In the implementation of this agreement, the Consumer Arbitration Committees up to the value announced by the Ministry of Industry and Trade and the Consumer Courts at the settlement place of the BUYER or SELLER are authorized.

In the event of the order being placed, the BUYER is deemed to have accepted all the terms of this agreement.